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Welcome to MORPOWER Direct Purchase Web

Before purchase, and interested buyer should take a look at our warranty, exchange, and return policy. When any purchase has been made, the buyer agrees to all our policies and warranty.

Attention:
All imported merchandises are subject to local government's duties or taxes. Before making any internet or international purchase, any buyer should find out the duty or tax category and percentage levied on the merchandise he/she wish to purchase by his/her country in advance. Import duties and taxes are levied differently country by country. We suggest that each buyer should call local customs office or visit its' website for more information. MORPOWER will not be hold liable for any import duty or tax levied by local country and customs office.

Return and exchange reminder:
    Return and exchange policy only valid in 30 days after purchase. If the buyer, after purchase, finds that our product is not suitable for his/her need, and wish to return to us for a refund, the buyer will be responsible for any return freight charge. If he/she wishes to exchange for other product, other than paying the return freight charge, the buyer has to also pay freight charge on the new product.

    If the buyer receives a new product with defects, then the below warranty applies. For return or exchange, the buyer needs to be responsible for return freight charge.

   Warranty:  
    Within our three years warranty period, if there is any damage due to manufacture defect or parts defect, then the user will be responsible for return shipping cost only. For other damages, the user is responsible for roundtrip shipping cost and also for parts and labor cost. Our factory is located in Taiwan. All products requiring service and repair have to be shipped back to Taiwan only. So if you check your local post office, you can probably estimated the shipping cost.

    For small parts damage due to manufacture defect or parts defect, we usually ship replacement parts to our customers free of charge even it's passed warranty period. All parts are ship from us directly to our customers and also give them instruction on repair.

    Basically, we will try our best to fulfill our customers' needs, no matter purchasing new items or repair old items.

 

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